Need help? We've got you covered.
You earn gems by solving riddles. Harder riddles reward more gems. Solve without using hints to earn a bonus. Complete the daily challenge for extra gems too.
Tap the Rewards tab at the bottom of the app. Once you have enough gems, select a gift card and follow the prompts. The gift card will be delivered to your email.
Gift cards are delivered by email — check your spam/junk folder. If you still haven't received it after 30 minutes, contact us with your registered email and we'll look into it.
Try closing and reopening the app. If the issue persists, contact us with your account email and a description of what happened.
You can spend gems on three types of hints: Eliminate wrong letters, Reveal a specific letter, or Get a direct clue. Hint costs vary by level — use them wisely!
The Earn Gems section lets you complete sponsored offers — like trying apps or signing up for services — to earn bonus gems. These are optional and provided by third-party partners.
Yes. Email us at support@3bluemedia.com with your registered email and request account deletion. We will permanently delete your data within 30 days.
Unfortunately, gift card delivery requires a real email address. Please contact us and we can update your delivery email manually.
Can't find the answer you're looking for? Send us an email and we'll get back to you as soon as possible.